Refund policy
Because our kimchi is perishable and shipped cold-packed, we’re unable to accept returns or exchanges.
That said, we care deeply about your experience and want you to love what you receive. If your order arrives damaged or something’s off, please reach out within 48 hours of delivery with a photo and description, and we’ll do our best to make it right.
Email us at info@halmonikimchi.com and include:
- Your order number
- Photos of the issue
- A short note about what happened
Thanks for supporting our small, hands-on business. Every jar is made and packed with a lot of heart (and garlic). 💛